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The art of listening – Part 2

As I immersed myself in the wisdom of Steve Portigal, I distilled some fundamental pointers that resonated deeply with me. These insights not only shed light on effective user research techniques but also provided invaluable guidance for cultivating a deeper understanding of users’ needs and behaviors. Questions to Gather Context and Collect Details: Ask about

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A problem

I have recently been contemplating how life can unexpectedly present challenges at any given moment. Regardless of our path, the hustle and bustle of daily problems can throw us off track when they become overwhelming. In fact, I’ve been reflecting extensively on the inevitability of facing problems on any chosen path and the necessity to

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